Legal Info
Privacy Policy
Effective Date: March 2026
At TrainerLive, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, and phone number when you book a session or contact us.
Payment Information: Payment is processed securely via Stripe. We do not store your card details.
Session Information: Details about your fitness goals and health history shared during sessions.
How We Use Your Information
To Provide Services: To confirm bookings, schedule sessions, and deliver live training.
Communication: To contact you via email or WhatsApp about your sessions and scheduling.
Marketing: To send relevant offers and updates (you may opt out at any time).
Improvement: To improve our services and training experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information with:
Service Providers: Stripe (payment processing), Zoom (session delivery), and WhatsApp (communication). These providers protect your data under their own privacy policies.
Legal Compliance: If required by law.
Data Security
We implement appropriate measures to protect your information including HTTPS encryption, secure payment processing via Stripe, and limited internal access to personal data.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time by contacting us.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
TrainerLive
Email: coachjogaile@gmail.com
Phone: +44 (746) 672-9277
Note: This policy is provided for informational purposes. Please consult a legal professional to ensure full compliance with applicable laws in your region.